GigabitNow NOC Notifications http://gigabitnow.com/network-status Outage notifications and service affecting announcements en-us Copyright 2024 2024-04-23T14:37:26+01:00 support@gigabitnow.com GigabitNow NOC Notifications Utility Power Failure Affecting 7300 Customers Fullerton UPDATES - 2024-04-22 05:11:35 http://gigabitnow.com/network-status?pid=1899 ***UPDATE 02:00 AM PDT : The power outage in the Fullerton area continues. There is still no ETR at this time. ***UPDATE 03:00 AM PDT : The power outage in the Fullerton area continues. Some areas in Fullerton have had power come back online, but PG&E still has no ETR for a full restoration. ***UPDATE 04:00 AM PDT : The power outage in Fullerton has been resolved, and SCE confirms that power is fully back online. If you continue to have any issues, please contact us at (866) 748-8066 or email us at support@gigabitnow.com. 2024-04-22 05:11:35 http://gigabitnow.com/network-status?pid=1899 Utility Power Failure Affecting 7300 Customers Fullerton - 2024-04-22 00:59:50 http://gigabitnow.com/network-status?pid=1898 A utility power outage is affecting approximately 7300 customers in Fullerton. Community power may be affected, however there should be no disruption in GigabitNow's service at this time. Currently, there is no ETR. If you are experiencing unusual service, please contact support at (866) 748-8066 or by email at support@gigabitnow.com. Thank you, GigabitNow 2024-04-22 00:59:50 http://gigabitnow.com/network-status?pid=1898 Scheduled Maintenance: (Friday, April 19) Upstream Carrier Emergency Maintenance – UPDATES - 2024-04-20 17:23:58 http://gigabitnow.com/network-status?pid=1897 ****UPDATE 11:00 PM PDT 04/19 - GigabitNow's upstream carrier is starting emergency maintenance on their network. We will update this notification when the maintenance is complete. ****UPDATE 04/20 05:00 AM EST - The emergency maintenance on the network is complete. If you are experiencing any connectivity issues, please contact support at (866) 748-8066 or by email at support@gigabitnow.com. Thank you, GigabitNow 2024-04-20 17:23:58 http://gigabitnow.com/network-status?pid=1897 Scheduled Maintenance: (Thursday, April 18) Scheduled Placentia Maintenance UPDATES - 2024-04-19 09:00:58 http://gigabitnow.com/network-status?pid=1895 ****UPDATE 11:00 PM PDT 04/18 - GigabitNow's carrier has started performing maintenance that will affect a small group of customers. We will update this notification when new information becomes available. ****UPDATE 12:16 AM PDT 04/19 - GigabitNow's carrier reports that maintenance proceeds to go as planned. Technicians are currently working on Fiber Cable changes in network cabinets. ********UPDATE 06:44 AM PDT 04/19 - GigabitNow's carrier reports that maintenance is almost complete. Technicians are currently concluding maintenance affecting one customer. We will update this notification once the maintenance is complete. ********UPDATE 08:30 AM PDT 04/19 GigabitNow is still awaiting the all-clear from the carrier. One customer is still affected by this maintenance. This notice will be updated when maintenance is complete. UPDATE 9:00 AM PDT 04/19: This maintenance is now complete. If you are experiencing unusual service, please contact support at (866) 748-8066 or by email at support@gigabitnow.com. Thank you, GigabitNow 2024-04-19 09:00:58 http://gigabitnow.com/network-status?pid=1895 Scheduled Maintenance: (Friday, April 12) Scheduled Upstream Carrier Maintenance UPDATES - 2024-04-12 10:18:08 http://gigabitnow.com/network-status?pid=1888 ****UPDATE 12:01 AM PDT - GigabitNow's carrier has started the scheduled maintenance on the upstream links servicing the Placentia network. We will update this notification when the maintenance is complete. UPDATE 5:00 AM PDT - This work has been completed. Thank you, GigabitNow 2024-04-12 10:18:08 http://gigabitnow.com/network-status?pid=1888 Scheduled Maintenance: (Thursday, April 11) Scheduled Carrier Maintenance UPDATES - 2024-04-11 05:35:24 http://gigabitnow.com/network-status?pid=1887 ****UPDATE 12:01 AM - We are starting the scheduled maintenance on an upstream carrier. We will update this notification when the maintenance is complete. ****UPDATE 12:25 AM PDT - The scheduled maintenance on an upstream carrier is complete. If you are experiencing any connectivity issues, please contact support at (866) 748-8066 or by email at support@gigabitnow.com. Thank you, GigabitNow 2024-04-11 05:35:24 http://gigabitnow.com/network-status?pid=1887 Scheduled Maintenance: (Wednesday, April 10) Service Affecting Fiber Maintenance – Amerige Heights UPDATES - 2024-04-11 02:03:36 http://gigabitnow.com/network-status?pid=1885 ****UPDATE 9:00 PM PDT - Sifi Networks is starting the planned maintenance on a fiber chamber within Amerige Heights. We will continue to provide additional updates during this maintenance window here as updated progress information is obtained. ****UPDATE 10:02 PM PDT - Sifi Networks continues to perform the planned maintenance on a fiber chamber within Amerige Heights. The Field Engineer team reports that work is going as planned and are preparing for splicing soon. ****UPDATE 11:15 PM PDT - Sifi Networks reports that maintenance in the fiber chamber proceeds to go as planned. Splicing preparation continues. ****UPDATE 12:20 AM PDT - Sifi Networks continues to perform the planned maintenance on a fiber chamber within Amerige Heights. The Field Engineer team reports that work is going as planned and splicing work is currently being performed. ****UPDATE 01:00 AM PDT - Sifi Networks continues to perform the planned maintenance on a fiber chamber within Amerige Heights. The Field Engineer team reports that work is going as planned and splicing work is currently being performed. ****UPDATE 02:00 AM PDT - Sifi Networks reports that the maintenance at Amerige Heights is complete, and service should be fully restored. If you continue to have any issues, please contact us at (866) 748-8066 or email us at support@gigabitnow.com. Thank you, GigabitNow 2024-04-11 02:03:36 http://gigabitnow.com/network-status?pid=1885