GigabitNow NOC Notifications
http://gigabitnow.com/network-status
Outage notifications and service affecting announcementsen-usCopyright 20242024-03-29T03:40:07+01:00support@gigabitnow.comGigabitNow NOC NotificationsScheduled Maintenance: (Wednesday, March 27) Service Affecting Fiber Maintenance – Amerige Heights UPDATES - 2024-03-28 03:37:07
http://gigabitnow.com/network-status?pid=1858
****UPDATE 9:00 PM PDT 03/27 - Sifi Networks is starting the planned maintenance on a fiber chamber within Amerige Heights. We will continue to provide additional updates during this maintenance window here as updated progress information is obtained.
****UPDATE 10:07 PM PDT 03/27 - Sifi Networks continues to perform the planned maintenance on a fiber chamber within Amerige Heights. The Field Engineer team reports that work is going as planned and 2 sleeves have been addressed and tidied up ahead of disconnecting everything. Cutting/splicing work will begin in the next hour.
****UPDATE 11:06 PM PDT 03/27 - Sifi Networks reports that maintenance in the fiber chamber proceeds to go as planned. Splicing work continues.
****UPDATE 12:13 AM PDT 03/28 - Sifi Networks reports that maintenance in the fiber chamber proceeds to go as planned. Splicing work continues.
****UPDATE 01:03 AM PDT 03/28 - Sifi Networks reports that maintenance in the fiber chamber proceeds to go as planned. Splicing work continues.
****UPDATE 02:12 AM PDT 03/28 - Sifi Networks reports that maintenance in the fiber chamber proceeds to go as planned. Splicing work continues, and is likely to complete soon.
****UPDATE 03:35 AM PDT 03/28 - Sifi Networks has confirmed that the maintenance is complete, and all service should be fully restored for all customers. If you continue to have any issues, please contact us at (866) 748-8066 or at support@gigabitnow.com.
Thank you,
GigabitNow 2024-03-28 03:37:07http://gigabitnow.com/network-status?pid=1858Potentially Service Affecting Issue - 2024-03-19 14:49:32
http://gigabitnow.com/network-status?pid=1849
RESOLVED 3/19 2:45 PM PDT - This issue is no longer ongoing, although a device restart may be required to reconnect in some cases. If you are experiencing a service interruption, please reach out to support at (866) 748-8066
Sifi Networks has notified us of a network issue that may impact services for a small group of customers in Fullerton. SiFi is currently investigating the cause. We will update this notification as soon as further information is discovered.
UPDATE 08:00 AM PDT: The cause of this outage is still under investigation. SiFi Networks management has been engaged and is reviewing additional actions. SiFi Networks continues to work with affected customers so as to further troubleshoot. Please stay tuned for further updates.
UPDATE 11:00 AM PDT: The cause of this outage is still under investigation. SiFi Networks management has been engaged and is reviewing additional actions. SiFi Networks continues to work with affected customers to further troubleshoot. Please stay tuned for further updates.
UPDATE 8:30 AM PDT: The cause of this outage is still under investigation. SiFi Networks management has been engaged and is reviewing additional actions. SiFi Networks continues to work with affected customers to further troubleshoot. Please stay tuned for further updates.
UPDATE 12:09 PM PDT: The cause of this outage is still under investigation. SiFi Networks management has been engaged and is reviewing additional actions. SiFi Networks continues to work with affected customers to further troubleshoot. Please stay tuned for further updates.
Thank you,
GigabitNow2024-03-19 14:49:32http://gigabitnow.com/network-status?pid=1849Limited Service Affecting Outage Placentia – Resolved - 2024-03-07 12:04:13
http://gigabitnow.com/network-status?pid=1839
UPDATE 12:00 PM - Administrators have resolved the issue, and service has been restored. If you are experiencing an issue, please contact support
Due to a software configuration issue, a limited number of Placentia customers may be experiencing service issues at this time. The cause is known and administrators are working to resolve the issue. All service should be restored in the next hour.
Please contact support at (866) 748-8066 or by email at support@gigabitnow.com if you have any questions or to report an issue.
Thank you,
GigabitNow2024-03-07 12:04:13http://gigabitnow.com/network-status?pid=1839Potentially Service Affecting Issue March 4th 2024 - 2024-03-04 17:44:31
http://gigabitnow.com/network-status?pid=1834
Sifi Networks has notified us of a network issue that may impact services for a small group of customers in Placentia. SiFi is currently investigating the cause. We will update this notification as soon as further information is discovered.
Thank you,
GigabitNow
UPDATE 1:27 PM PST 3/4: This limited outage is due to power maintenance by SCE. The maintenance is expected to continue until 4:00 PM PST.
UPDATE 5:30 PM PST 3/4: SCE's maintenance has been completed, if you are experiencing an interruption to your service please contact support.2024-03-04 17:44:31http://gigabitnow.com/network-status?pid=1834Potentially Service Affecting Issue 2024 02 28 - 2024-03-04 01:12:43
http://gigabitnow.com/network-status?pid=1831
Sifi Networks has notified us of a network issue that may be service affecting to an small group of customers in Fullerton. SiFi Networks has dispatched their field engineering team for further investigation. We will update this notification as soon as further information is discovered.
UPDATE 08:30 AM PST 03-03: Sifi has reported that the network issue has been resolved, and that customer service should be fully restored. If you continue to have issues with your service, please contact us at support@gigabitnow.com and (866) 748-8066
Thank you,
GigabitNow2024-03-04 01:12:43http://gigabitnow.com/network-status?pid=1831