GigabitNow Fullerton NOC Notifications http://gigabitnow.com/fullerton/network-status Outage notifications and service affecting announcements en-us Copyright 2024 2024-07-26T22:11:22+01:00 support@gigabitnow.com GigabitNow Fullerton NOC Notifications Planned Phone Support Outage - 2024-07-19 14:51:13 http://gigabitnow.com/fullerton/network-status?pid=1983 Greetings, Beginning on July 25th, from 12:00AM to 03:00AM, our phone support system will be down for scheduled maintenance. If you require technical assistance during this time, please reach out to us via email support@gigabitnow.com. Thank you kindly for your understanding. GigabitNowFullerton http://gigabitnow.com/fullerton/ support@gigabitnow.com 2024-07-19 14:51:13 http://gigabitnow.com/fullerton/network-status?pid=1983 SCE Utility Power Maintenance - 2024-07-19 14:35:33 http://gigabitnow.com/fullerton/network-status?pid=1986 GigabitNowFullerton has been made aware of two power outages related to SCE infrastructure maintenance. Current ETRs are 2:00 PM and 4:00 PM PDT. {shotname}'s services are not affected. If you experience any unusual service when utility power is restored, please contact support at (866) 748-8066 or by email at support@gigabitnow.com. UPDATE 2:34 PM: All power has been restored in both events. If you experience any unusual service when utility power is restored, please contact support at (866) 748-8066 or by email at support@gigabitnow.com Thank You GigabitNowFullerton 2024-07-19 14:35:33 http://gigabitnow.com/fullerton/network-status?pid=1986 Service Affecting Outage Area of Fern Drive Park - 2024-07-18 21:44:07 http://gigabitnow.com/fullerton/network-status?pid=1982 Sifi has informed GigabitNowFullerton that during Valencia Mesa CIP work by the city, a fiber path was damaged, causing a service outage to a handful of customers. There is no ETA at this time. This notice will be updated as more information is known. ****UPDATE - 4:10 PM PDT: Fiber splicing has been started, and the ETR is 7:00 PM PDT. We will continue to provide updates as we receive further information. ****UPDATE - 7:00 PM PDT: SiFi continues to work on fixing the damaged fiber. There is not an ETR at this time and we will continue to update as we get more information. ****UPDATE - 9:35 PM PDT: SiFi Networks has confirmed that this situation is resolved at this point. If you have any issues, please contact support at (866) 748-8066 or at support@gigabitnow.com. Thank You, GigabitNowFullerton 2024-07-18 21:44:07 http://gigabitnow.com/fullerton/network-status?pid=1982 SCE utility power maintenance - 2024-07-18 13:44:24 http://gigabitnow.com/fullerton/network-status?pid=1981 SCE is currently bringing utility power down in the Fullerton area for maintenance, which may affect service. The current ETA from SCE for restoration of power is 2PM. 1:43 PM PST: Maintenance has ended, please contact support at (866) 748-8066 or by email at support@gigabitnow.com if you have any service issues. Thank you, GigabitNowFullerton 2024-07-18 13:44:24 http://gigabitnow.com/fullerton/network-status?pid=1981 Scheduled Maintenance: (Wednesday, July 17) Planned Phone Support Outage UPDATES - 2024-07-17 05:39:15 http://gigabitnow.com/fullerton/network-status?pid=1980 ****UPDATE 12:00 AM - The scheduled maintenance on our phone support system has started. We will update this notification when the maintenance is complete. ****UPDATE 03:00 AM - The scheduled maintenance is complete. Thank you, GigabitNowFullerton 2024-07-17 05:39:15 http://gigabitnow.com/fullerton/network-status?pid=1980 SCE Power event in Fullerton - 2024-07-09 09:04:07 http://gigabitnow.com/fullerton/network-status?pid=1975 There is a reported power event in Fullerton affecting a handful of customers. At this time, GigabitNowFullerton's service is not impacted by this event. If you are experiencing any unusual service, please contact support at (866) 748-8066 or by email at support@gigabitnow.com. This notice will be updated as more information becomes available. Thank you, GigabitNowFullerton 2024-07-09 09:04:07 http://gigabitnow.com/fullerton/network-status?pid=1975