https://www.gigabitnow.com/indiana/netstatus Outage notifications and service affecting announcements for GBN Indiana en-us Copyright 2025 2025-05-09T05:06:02+01:00 support@gigabitnow.com Gigabitnow Network Status https://www.gigabitnow.com/indiana/netstatus?pid=2269 We have been made aware of a utility power outage. The cause is not yet know, an update will be provided as soon as we receive new information. UPDATE 12:30 PM: Outage has been resolved. If you are still having service problems, please contact support at (866) 748-8066 or by email at support@gigabitnow.com. Thank you, GBN Indiana 2025-05-05 12:26:58 https://www.gigabitnow.com/indiana/netstatus?pid=2269 https://www.gigabitnow.com/indiana/netstatus?pid=2268 GBN Indiana has become aware of a service affecting issue in Columbus. The exact cause and scope are not known at this time. Technicians are actively investigating, however there is no ETR at this time. More information will be posted as it is known. ***Update*** The cause of the loss of service was due to a cut fiber on an enclosure. Technicians have been dispatched and are on site. No ETR at this time. More information will be posted as it is known. UPDATE 1:00 PM EDT: The splicing team has begun prep work. The current ETR is 5:00 PM EDT. UPDATE 2:00 PM EDT: Splicing work has begun, and the team is still on track to meet the ETR of 5:00 PM EDT. UPDATE 3:30 PM EDT: Splicing is continuing, work is still on track to be completed at 5:00 PM EDT. Some customers may see their service restored earlier. UPDATE 5:00 PM EDT: All customers should be back online at this time. Technicians continue to work on completing splicing, but it is not expected to be service impacting at this point. Thank you for your patience, GBN Indiana 2025-05-01 14:16:44 https://www.gigabitnow.com/indiana/netstatus?pid=2268 https://www.gigabitnow.com/indiana/netstatus?pid=2262 HoosierNet has informed GBN Indiana of a service affecting issue due to a possible damaged or broken optical module. The actual cause is not yet know. There is no current ETR. This notice will be updated as more information is known. Thank you, GBN Indiana 2025-04-18 07:30:41 https://www.gigabitnow.com/indiana/netstatus?pid=2262 https://www.gigabitnow.com/indiana/netstatus?pid=2261 GBN Indianahas become aware of a potentially service impacting to a small number of customers. The issue is known and techs are dispatching to resolve it, however there is no ETR at this time. This notice will be updated as more information is known. Thank you, GBN Indiana UPDATE 8:45 PM: This issue has been resolved. If you are experiencing a service interruption, please contact support. 2025-04-17 17:57:28 https://www.gigabitnow.com/indiana/netstatus?pid=2261 https://www.gigabitnow.com/indiana/netstatus?pid=2259 GBN Indiana has become aware of a potentially service impacting issue in Shelbyville affecting a small number of users. The cause and scope are not yet fully known. There is no current ETR. Technicians are onsite investigating currently. This notice will be updated as more information becomes available. UPDATE 4/17 2:00 PM EDT: This issue has been identified and resolved. If you are continuing to experience unusual service, please contact support at (866) 748-8066 or by email at support@gigabitnow.com. Thank you, GBN Indiana 2025-04-17 11:01:41 https://www.gigabitnow.com/indiana/netstatus?pid=2259