http://gigabitnow.com/network-status Outage notifications and service affecting announcements en-us Copyright 2023 2023-05-31T22:04:01+01:00 support@gigabitnow.com GigabitNow NOC Notifications http://gigabitnow.com/network-status?pid=1650 4:59 PM PDT - SiFi Networks continues to work on repairs and hopes to have it completed in the morning. We are continuing to monitor the situation closely, and will post updates as they become available. As of 5:36 pm PDT, SiFi Networks, the network builder has reported a major fiber cut to the network by another provider. It is not expected to have a wide impact on the network but may affect some services. We are tracking the issue and will continue to update as we know more. UPDATE: Sifi has informed us that the repairs are unable to be completed at night, and they will start work again in the morning. 07:30 AM PDT update : Technicians have been dispatched to apply a temporary fix on the broken fiber. We will continue to provide update as the situation progresses. 09:00 PM PDT update : Technicians have located the damaged cables and are currently performing repairs. 10:40 AM PDT update : Technicians are still performing repairs, SiFi Networks has given us a ETR of 4-6 hours. 15:45 PM PDT update : Technicians have completed repairs on the damaged fiber, SiFi is still working to restore routing functionality. 16:00 PM PDT update : SiFi has informed GigabitNow that repairs have been completed and service has been restored. If you are still experiencing issues, please contact support at (866) 748-8066 or by email at support@gigabitnow.com. 2023-05-19 16:01:22 http://gigabitnow.com/network-status?pid=1650 http://gigabitnow.com/network-status?pid=1648 SiFi Networks has notified GigabitNow of a potential service outage due to a minor power failure affecting a small portion of customers in Fullerton. SiFi technicians are investigating. *** UPDATE 2023-05-13 1225 - SiFi Networks has identified the issue and resolved it. If you are experiencing any connectivity issues, please contact support at (866) 748-8066 or by email at support@gigabitnow.com. 2023-05-13 12:22:47 http://gigabitnow.com/network-status?pid=1648 http://gigabitnow.com/network-status?pid=1647 ****UPDATE 12:01 AM - We are starting the scheduled routine maintenance on our virtualization servers in Fremont, CA. We will update this notification when the maintenance is complete. ****UPDATE 04:10 AM - The scheduled routine maintenance on our virtualization servers in Fremont, CA is complete. If you are experiencing any connectivity problems, please contact support at (866) 748-8066 or by email at support@gigabitnow.com. Thank you, GigabitNow 2023-05-11 04:10:54 http://gigabitnow.com/network-status?pid=1647 http://gigabitnow.com/network-status?pid=1646 ****UPDATE 3:45 AM - We are starting the scheduled Fullerton maintenance. No outages are expected. We will update this notification when the maintenance is complete. ****UPDATE 8:00 AM - The maintenance has been completed. If you are experiencing any connectivity problems, please contact support at (866) 748-8066 or by email at support@gigabitnow.com. 2023-05-10 08:37:53 http://gigabitnow.com/network-status?pid=1646 http://gigabitnow.com/network-status?pid=1644 At 0855 this morning, administrators have identified a issue with our shared hosting cluster, Administrators are investigating. *** UPDATE 11:15 AM - Administrators identified the cause as a power failure. Services are coming back online now. If you are still experiencing issues, please contact support at (866) 748-8066 or by email at support@gigabitnow.com. 2023-05-08 11:16:23 http://gigabitnow.com/network-status?pid=1644