Gigabitnow Network Status https://www.gigabitnow.com/indiana/netstatus Outage notifications and service affecting announcements for GBN Indiana en-us Copyright 2025 2025-06-02T00:32:35+01:00 support@gigabitnow.com Gigabitnow Network Status Possible Service Affecting Outage Shelbyville - 2025-05-30 11:35:59 https://www.gigabitnow.com/indiana/netstatus?pid=2282 GBN Indiana has been made aware of a possible service-affecting outage near Clearwick Park. The cause of the outage has not been determined at this time. An update will be provided as soon as new information becomes available. UPDATE 4:30PM ET: GBN Indiana is currently responding to a service-affecting outage in Shelbyville, Indiana, caused by third-party utility work that damaged approximately 10 feet of conduit and fiber near McKay and Miller Road, impacting multiple customers. UPDATE 11:24 PM ET: The dispatched crew continues to work on the fiber cut caused by third-party utility work. ETA for temporary cable is 01:30 AM ET. We will update this notification as further information is obtained. UPDATE 01:20 AM ET 5/30: Field Engineers working the repair to the fiber cut update that the temporary fiber is in place and that the affected customers are back online with it. However, the Field Engineers continue working to get the permanent fiber in place. We will update this notification as further information is obtained. UPDATE 03:00 AM ET 5/30: Field Engineers working the repair to the fiber cut update that the work to place the permanent fiber is halted for the night due to unforeseen underground structures preventing the work to be completed. The temporary fiber line will stay in place and affected customers will remain online. Field Engineers will resume work roughly around midday after obtaining more information from the Utility road construction crew. We will update this notification as further information is discovered. UPDATE 2:40 PM ET 5/30: Outage has been resolved. If you are still having service issues, please contact support at (866) 748-8066 or by email at support@gigabitnow.com. Thank you for your patience, GBN Indiana 2025-05-30 11:35:59 https://www.gigabitnow.com/indiana/netstatus?pid=2282 Possible Service Affecting Outage - 2025-05-17 12:07:21 https://www.gigabitnow.com/indiana/netstatus?pid=2278 GBN Indiana has been made aware of a possible issue causing intermittent or slow service. The issue is currently under investigation, and we will provide an update as soon as one is available. UPDATE 3:00 PM EDT: At this time, the issue has been resolved. Please contact support at support@gigabitnow.com or at (866) 748-8066 if you continue to experience service issues. Thank you for your patience, GBN Indiana 2025-05-17 12:07:21 https://www.gigabitnow.com/indiana/netstatus?pid=2278 Utility Power Outage in Bartholomew - 2025-05-05 12:26:58 https://www.gigabitnow.com/indiana/netstatus?pid=2269 We have been made aware of a utility power outage. The cause is not yet know, an update will be provided as soon as we receive new information. UPDATE 12:30 PM: Outage has been resolved. If you are still having service problems, please contact support at (866) 748-8066 or by email at support@gigabitnow.com. Thank you, GBN Indiana 2025-05-05 12:26:58 https://www.gigabitnow.com/indiana/netstatus?pid=2269