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Internet Network Terms and Conditions for the residents who subscribe to services located within the Rancho Cordova Fiber City project in the City of Rancho Cordova California. Subscribing residents and users of Network, accepts and agrees to abide by these Terms of Use when accessing or using Internet Services from GigabitNow Rancho Cordova LLC (“GigabitNow”). GigabitNow provides its services subject to the subscriber’s compliance with the terms and conditions herein. Subscriber and users of Network hereby accepts and agrees to the following:
Residential Subscriber’s Agreements. Subscriber hereby accepts and agrees to the following:
Payment, Cancellations, and Ownership Change.
Cautions and Liability:
Service Interruptions and Legal Action:
Grant of License. For good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Subscriber hereby grants unto SiFi Networks LLC (“Network Owner”), its parents, subsidiaries, or other affiliated entities, and its suppliers, agents, Services providers and contractors, the right, privilege, and authority
Limitation of Liability.
The limitation of liability set forth in this section apply to any acts, omissions and negligence of network owner and its suppliers, agents, providers and contractors (and each of their respective officers, employees, agents, contractors or representatives) related to this license. Under no circumstances shall network owner be liable to subscriber for indirect, special, incidental, consequential, punitive, or exemplary damages arising out of or in connection with the services, facilities or any acts or omissions associated therewith, whether such claim is based on breach of warranty, contract, tort or any other legal theory. Subscriber’s exclusive remedy with respect to the use of the services or the facilities or any breach of this license, shall be Subscriber’s ability to terminate the service and to terminate this license. This section shall survive the termination of this license.
Your Subscriber Proprietary Network Information Rights
In the normal course of providing your telephone service,
GigabitNow maintains certain information about your account. This information, when matched to your name, address and calling or originating billing telephone number, is known as your Subscriber specific “Subscriber Proprietary Network information,” or CPNI for short. Examples include the type of line you have, service features like Touch tone and Caller ID, class of service, telephone charges, long-distance and local service billing records, directory assistance charges, and historical call records and patterns. CPNI does not include things like Subscriber name, address, or telephone number; aggregate information or data that is not specific to a single Subscriber; Subscriber premises equipment; and Internet access service. Under federal law, GigabitNow has a duty to protect your CPNI from unauthorized access or disclosure.
Currently, GigabitNow does not utilize CPNI to market additional services, nor do we sell Subscriber information to any third party. However, the Federal Communications Commission has adopted rules stating that GigabitNow may not use your CPNI to market certain telecommunications related services or features to you if you have requested that the CPNI be considered “restricted/opt-out” for this purpose. If you wish to have your CPNI “restricted/opt-out,” call the GigabitNow office at 1-866-748-8066 during our normal business hours. Tell us that you wish to restrict our use of your Subscriber information. The restriction will remain in effect until you notify us otherwise. Please note that restricting your CPNI will not eliminate all of our marketing contacts with you. You could still receive marketing contacts from us that are not based on your CPNI. Also, we are permitted to use your CPNI to contact you about additional local telephone and other services when we already provide you that same type service. Finally, even if your CPNI is restricted, we may still use it to market any other telecommunications services or features with your permission if you contact us and ask about them. If you choose not to “restrict/opt-out” then GigabitNow is presumed to have permission, 30-days after you receive this notification, to use CPNI to market services until such time as you withdraw that permission. You may withdraw your permission at any time by contacting GigabitNow at 1-866-748-8066.
System abuse is strictly prohibited. The Subscriber and users of Network agree to abide by this Acceptable Use Policy. GigabitNow may terminate or modify service immediately and may bill for any resulting support charges if the Subscriber or its users engages in system abuse. GigabitNow is dedicated to maintaining an open and equal Internet free from corporate interference, as well as personal Internet privacy, with or without governmental regulation. Actions that constitute system abuse include, but are not limited to:
This Privacy Policy covers how GigabitNow treats personal information that GigabitNow collects, receives, and maintains, including information related to the Subscriber’s use of GigabitNow websites and services. “Personal information” is information about Network users that is personally identifiable such as: name, address, and other information that is not otherwise publicly available. Our collection, transmission, and storage of this information are necessary to render our services to you.
Except as described above, GigabitNow considers and treats personal information as confidential, and does not rent, sell, or share personal information with nonaffiliated companies or unrelated third parties. However, GigabitNow may disclose personal information to third parties:
All residents that would like to take advantage of this new Internet option will need to enroll for service with GigabitNow. We will send notifications out to the community when enrollment has been opened.